Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received a blunder through your local shipping and delivery service and would certainly like to end your order, Vape Pen 1st check your email and/or spam filter to make sure you clicked about the correct shipping address and/or URL. Once this provides been done, in case you are continue to interested in continuing, simply reply to the e-mail with the information on your request and you should greatly appreciate virtually any assistance you may possibly offer. For specialized issues, you may need to make contact with customer service via their particular contact number: (Toll Free). Alternatively, if you have any some other questions, you can send us an email and we all will try our best in order to assist you.
Your package deal appear at your door within seven to ten operating days. Take note that will shipping times might vary from 1 courier company to another. It is therefore, always preferable to purchase with a trustworthy company. To help ensure your package arrives safely, we always advise that will you sign your parcel’s “Thanks Regarding Sending” section in order to arrives. Your local delivery services are required to plainly display this signature confirmation on just about all sent items, which include Element Vape goods.
When your parcel is here at your entrance, you need to collect this as soon as possible. This is normally done simply by completing a self-addressed, stamped envelope with your return deal with and tracking quantity. Upon arrival, keep your unit is completely charged and ready to start using this immediately. Usually do not wait around for your Element Vape product in order to warm up; it should not be stressed sufficient, particularly in the case regarding rechargeable batteries.
As layed out in the above paragraph, when shipping to be able to UK residents, shipping and delivery is going to be facilitated simply by one of our nationwide network of courier companies, such as DPD, FED EX LOVER or UPS : but please allow for additional charges to be used into consideration any time placing your purchase. Customers located inside the Republic of Ireland are not permitted to purchase online. Within most cases, customers located within the particular Republic of Ireland will be unable to purchase the product through the use of credit credit cards or debit cards. All of us are currently experiencing some issues with credit card scams in Europe as well as in certain situations, payments made using these methods might be declined or reversed. In add-on, all deliveries to be able to EU customers may be controlled by taxes and import responsibilities.
When shipping internationally, please note that customs procedures are really time-consuming and frequently require the help of an independent customs agent. In the situation of an brought in product, delivery occasions will be dependent on your courier’s international delivery support and transit occasions may greatly go beyond our internal delivery estimates. Should you be unsure of expected transportation times, please make contact with us immediately. Global orders will typically arrive within three to five business days right after payment has recently been received.
For those questions regarding this matter, please note that concerns should be focused towards our business headquarters. Should you need for making changes or inquire regarding our services inside general, you may do so from anytime during business hours, Monday by means of Friday, except Saturday, Wednesday, and Thurs. Should you have any other concerns, you can both contact our customer service team or even one of our own sales representatives at the main office. In the event you prefer to location your order on-line, you are welcome to visit internet site and follow the particular simple instructions offered. All billing plus ordering information may be provided in the click regarding a button.
As always, we strongly suggest that all orders be paid regarding in full before shipping and delivery or delivery regarding products. Any changes to shipping or even delivery policies will be clearly indicated upon receipt of repayment. In the celebration of a problem in any item, please contact us all right away for any return or alternative. As long as your satisfaction is usually our most critical, we will work with you to make sure that you have got the very best digital products available.